The Aptilo Service Portal™ (SPA) is a separate node in the Aptilo solution architecture for monitoring, statistics and reporting. It features secure and tailored access to the correct subset of information for different user groups, such as administrators and customer support through dedicated Venue Portals. Monitoring functionality provides tools for viewing the status of the complete access network down to the access point level. Intelligent probes can be set to detect deviations from normal operation such as sudden stops of payment transactions. Alarms can be sent via e-mail or SNMP traps. Aptilo SPA features automatic discovery of new Access Nodes/Gateways for easy management.
The Aptilo Service Portal™ (SPA) complements the Aptilo Service Management Platform™ (SMP) by being the main tool for automatic processing and display of data output from the provided service. This includes storage of usage information and events as well as aggregated statistics and monitoring data. Data can be automatically archived after a selected period of time and later retrieved for easy access to historical data. Login accounts can be created for different kinds of administrators and the activities of each user are logged for traceability.
Learn more about Aptilo SPA in the in-depth section.