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Managed Services
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For providers that need a cost-effective wireless service management and delivery solution that can meet rapid time to market and time to revenue objectives you need to look at Aptilo’s managed services offering. The Aptilo Managed Service™ includes the same comprehensive, robust service management platform to support your needs for a rapidly scalable commercial grade wireless solution without the technical and operational maintenance headaches. And it still provides all statistics and reports on the usage of provided services needed.

The Aptilo Managed Service™ includes operation of the Aptilo Service Management Platform™, Aptilo Service Portal™, centralized servers, application maintenance, alarm handling, statistics reporting and second line support.

The Aptilo Managed Service™ works in conjunction with the Aptilo Access Controller™ or 3rd party access controller/gateway which oversees access control and communicates with the Aptilo Service Management Platform™ using multiple access methods to facilitate secure authentication, service authorization and payment methods for end-users accessing the service.

 
Why choose the Aptilo Managed Service™ option?
  • Minimize upfront Capital Expenditures (CAPEX) and Operational Expenditures (OPEX) with an affordable annual subscription fee for more efficient management of wireless operating expenses.
  • Be up and running in a matter of days generating revenue without a large upfront investment.
  • Focus on your core business and avoid technical and operational issues. The Aptilo Managed Service™ is an ideal option for hotel chains and airports or other businesses with limited IT and network support staff.
  • Get a wireless service management solution tailored to your needs with full control over branding, pricing, payment methods as well as the end-user service experience. The Aptilo Managed Service™ option is flexible and adaptable to fit many kinds of locations and customers.
  • Minimize your risk by starting off with the managed service and later choose to run the service management platform yourself as an operator. Many established large operators choose this phased method to get a smooth start and quick implementation of their service in the marketplace.
  • Get easy, cost-effective “grow as you go” network support for rapid service and network expansion of your wireless service management solution.
  • Single source end-user telephone support efficiently resolves technical, connectivity, payment and account problems for users of the service. The toll-free support service provides end users with connection and navigation assistance and includes expert problem determination, electronic infrastructure issue escalation, and standard reporting.
 
The Aptilo Managed Service™ is a full service with 24/7 operation, maintenance and support ensuring “no worry” wireless service management operation for its customers.
 
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