Aptilo Guest WiFi Cloud

Aptilo Guest Wi-Fi Cloud

Designed for large & multi-site deployments

Want our most-requested guest Wi-Fi functions up and running in a matter of days? Support for multiple Wi-Fi vendors and sites? Welcome to the award-winning Aptilo Guest Wi-Fi Cloud™.

A paradigm shift in guest Wi-Fi services

There is a shift in how businesses look at guest Wi-Fi services. Wi-Fi service control solutions used to be handled by the IT department. Now it has become a business tool.

Learn more about how different businesses use our guest Wi-Fi solution. The most popular functions are available in Aptilo Guest Wi-Fi Cloud™.

A courtesy guest Wi-Fi service used to be a cost center. Now it is a business asset:

  • Engage with visitors in a personalized way

  • Monetize from increased customer loyalty

  • Get visitor insights from Wi-Fi analytics

Multi-Everything Guest Wi-Fi Cloud service

Multi-vendor support is not the same as supporting standard protocols. Not in our book. We have added specific adaptations to make sure you get the most out of the hardware from our Wi-Fi partners. We also support multiple login and payment methods.

Organisations can manage multiple sites, and locations within sites, in a hierarchy of Wi-Fi zones and delegate parts of the administration to their local staff.

Multi-everything guest WiFi

guest WiFi solution for user insights

Customer insights through Wi-Fi Analytics

Our Wi-Fi analytics interface leverages the best of the latest web technologies to give the user an intuitive tool to work with. The layout is automatically adapted to the size of your screen.

For our cloud service, we have defined the most requested Quickviews and Dashboards to provide deep insights about your visitors. The predefined data include user demographics, user sessions, devices, login methods, usage and payments.

Customer insights through WiFi analytics

In the Quickview you can view information displayed through a simple number or percentages. This provides an immediate view of important data such as the share of different device OS types, female/male visitors and the number of GB downloaded. More complex data, comparing several parameters or showing trends, are visualized in the Dashboards through graphical diagrams.

Wi-Fi captive portal

Captive portals – that anyone can update

The captive portal used to be a way to control user access. It still is. But, now the role has extended to become one of the best ways to engage with users before they get online. This is why we have designed our user interface so that anyone, even someone with zero knowledge of web design, can update the captive portal. You can also schedule portal updates to kick-in at a certain date and time. For our cloud service, we have included our most asked for captive portal and user flow designs based on the Aptilo SMP Captive Portal Manager.

Captive Portal management

Functions and user flows

All the guest Wi-Fi functions you need

The Aptilo SMP supports all the user flows, business models and integration points you can imagine. We have made the most wanted functions available in our cloud service.

User flows and monetization

  • email validation of Wi-Fi user account
  • Click & Connect
  • Wi-Fi manual login
  • SMS validation of Wi-Fi user account
  • Wi-Fi credit card payment
  • Wi-Fi social media login
  • Survey
  • Voucher
  • Self account management

Integrations and Passpoint™

  • Single Sign-on
  • Hospitality PMS integration
  • Loyalty database
  • Passpoint certificate

Authenticate users through Hospitality PMS or Loyalty databases. Use SAML to authenticate with directory services such as Microsoft AD. Onboard Hotspot 2.0 Passpoint certificates through online sign-up portal.

guest WiFi solution for user engagement

Create an engaging user experience

Empowered by the insights from analytics, you can craft personalized campaigns that build loyalty. Engage users through captive portals, SMS and e-mail. Catch users with messages relevant to them while they are on site. The alternative is the traditional e-mail campaign weeks later with single-digit conversion rates.

  • Wi-Fi user engagement via e-mail
  • Wi-Fi engagement via captive portal aka splash page
  • Wi-Fi user engagement via SMS

Built on 17 years of deployments

There has been zero downtime for 12 years with the Aptilo managed service. Aptilo makes operating Swedavia Wi-Fi across ten airports, with multiple terminals, simple. The service bring us the opportunity to reach 40 million visitors yearly.

Pia LundströmManager IT Platforms, Swedavia

Aptilo creates a ‘sticky’ guest Wi-Fi that drives customer engagement.

José PascoalService Platforms Director, NOS
Aptilo SMP - A platform you can trust

Based on a platform you can trust

There are many cloud-based guest Wi-Fi services out there. One promising more creativity than the other. But, it is crucial that you get the functions you really need and that your guest Wi-Fi service always works. Day after day, around the clock.

This is where Aptilo comes in.

The Aptilo Guest Wi-Fi Cloud™ is based on the award winning Aptilo Service Management Platform™ (SMP) with the Aptilo SMP Venue Wi-Fi Manager™. The Aptilo SMP is the world’s #1 Wi-Fi service control solution for large-scale deployments. Trusted since 2001 for its proven scalability, flexibility and stability, it has been deployed by more than 100 service providers. Many of these deployments are serving millions of users.

One of our first customers, Copenhagen Airport, has been served from our data centers since 2001. Only, back then it was not called a cloud service. Ever since, we have continued to add guest Wi-Fi features for our own and operators’ Fortune 500 customers.

Designed for multi-site businesses

Designed for large & multi-site deployments

Aptilo Guest Wi-Fi Cloud is designed for multi-site businesses (20+) or larger deployments such as in shopping malls, smart cities and stadiums. Aptilo’s experts will guide you to a successful launch. Please contact us to learn more.

Need it more tailored?

Do you need tailored user flows with advanced integration to existing systems? Then buying or renting Aptilo SMP is right for you. Through the Aptilo Managed Service™ option, we can help manage the software in your data center or in ours.

  • View our Guest Wi-Fi Infographic
    Guest Wi-Fi Infographics
    Results from Aptilo's guest Wi-Fi survey
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