WiFi4EU – EU sponsored Wi-Fi


WiFi4EU is an initiative to create thousands of Wi-Fi networks in municipalities across the EU. With WiFi4EU, a free high quality internet connection is available in public places for citizens and visitors. EU has allocated EUR 120 million for 2018-2020. Each municipality can apply for a voucher of EUR 15,000 for the purchase of equipment and installation of the Wi-Fi network. The municipality undertakes to maintain a free and high quality WiFi4EU service for at least three years. The voucher can also be a part-financing of a larger and more expensive project. Municipalities must finish the WiFi4EU sponsored project within 18 months from the grant. The application is made through a simple registration at the WiFi4EU portal.

Read more on the European Commissions’s own page for frequently asked questions.

WiFi4EU City Billboard


WiFi4EU requires the municipality to provide a login portal for the Wi-Fi service. The portal needs to integrate with the WiFi4EU back-end to display the official WiFi4EU banner and count the number of users. This is how the European Commission can measure the number of sessions started and load the WiFi4EU visual identity that makes the user recognize the WiFi4EU service wherever it is offered.

Another requirement is that a user stays connected for 12 hours after login. To achieve this, the user’s unique device ID (MAC-address) is used to re-connect the user. Many European countries consider the MAC-address to be personal data. To comply with these local legislations and GDPR, the login portal must collect the user’s consent to save their MAC-address.


The Aptilo Guest Wi-Fi Cloud™ service offers the municipalities peace of mind by taking care of the requirements for a reasonable monthly fee. The cloud service works on top of the Wi-Fi infrastructure and supports all leading vendors. It provides login portals that anyone – even without web development skills – can design, maintain and assign to different locations. The plug-and-play plugin for WiFi4EU takes care of all the login requirements. The Aptilo’s award-winning consent and personal data management solution makes sure that the municipality is compliant with GDPR. The optional marketing package allows municipalities to communicate with citizens through the login portal, SMS and e-mail.

Watch this 10 minute video to see how easy it is for the municipality.


In the first phase you are only required to provide the login-portal as described in the WiFi4EU plug-and-play section.


To facilitate the imminent migration from WiFi4EU Phase 1 to Phase 2, it is important to invest in a solution that already meets Phase 1 requirements and with which you can meet future Phase 2 requirements without new investments. With Aptilo Guest Wi-Fi Cloud ™ you are future-proof and also get additional features that are important already in Phase 1:

  • Be compliant with GDPR

  • Give different information to users at different locations

  • Support for all leading Wi-Fi vendors

  • Mini-surveys


Right now (January 2019), planning is underway for Phase 2 for WiFi4EU in order to create a safer and automatic connection. It will be done through Hotspot 2.0 and Passpoint certified equipment, with automatic login for all registered users across Europe. This will set new and more complex requirements for the WiFi4EU service. The advantage for the user is that once registered, the user will automatically be connected to all WiFi4EU (SSID 1.x) all over Europe and the connection will be securely encrypted. Aptilo has extensive experience in this field and these features are already available in the Aptilo Guest Wi-Fi Cloud ™ service:

  • Secure and automatic connection (Hotspot 2.0 with 1.x och EAP)

  • Roaming


Aptilo Guest Wi-Fi Cloud for WiFi4EU

  • Based on the worlds #1 solution for large-scale Wi-Fi Service Management

    Aptilo Networks is a Swedish company that has worked with Wi-Fi and only Wi-Fi ever since the first Wi-Fi access points were shipped (2001). Over the years, we have made 100+ installations with operators, which in turn serve thousands of companies, authorities and organizations in over 75 countries. Jointly they have made Wi-Fi available to more than 200 million users.

    The Aptilo Guest Wi-Fi Cloud ™ service is produced in Sweden and hence all data that is stored does not go outside the EU, which is important from a GDPR perspective.

  • Future-proof solution

    We have adapted our cloud service Aptilo Guest Wi-Fi Cloud™ (GWC) to the existing and future requirements of WiFi4EU:

    • Integration of a WiFi4EU snippet (WiFi4EU Phase 1)
    • Support for automatic login of users within 12 hours (MAC-address)
    • Collection of user’s consent to use their MAC-address (GDPR)
    • Support for Wi-Fi roaming (WiFi4EU Phase 2)
    • Support for onboarding of EAP-TTLS certificate (WiFi4EU Phase 2)

    With us you will get access to all the knowledge and experience needed for your WiFi4EU project now and in the future.

  • Support for all major AP-vendors

    Aptilo Guest Wi-Fi Cloud™ supports all major AP-vendors Aruba, Cisco and Ruckus. They have been partners with us for a long time and we have delivered many successful projects together.

  • Maybe the worlds best solution for GDPR

    Our solution for consent and handling of personal data has been built in collaboration with some of our largest European operator customers. It is probably the world’s best solution to make a Wi-Fi service comply with GDPR, at least if one is to believe the Wi-Fi Now Awards. You can even allow users to manage their own consents and personal data online.

  • Do more with Aptilo Guest Wi-Fi Cloud™

    Aptilo Guest Wi-Fi Cloud ™ can of course be used for purposes other than WiFi4EU. Perhaps you already today offer Wi-Fi services in your municipality, but lack a nice login portal or want more of your service. We also have a rich range of additional modules such as tools for marketing towards the users of the service.

    Do you need to handle different locations in a hierarchical structure? Provide different information for users at the different locations? Get analytics broken down into different locations?

    Do you need any of the above? Then Aptilo Guest Wi-Fi Cloud ™ is right for you. We can do all this and much more such as collecting the users’ opinions in mini-surveys as a step in the login flow.

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