Telenor Takes the Lead Worldwide in User Penetration with Customer-Friendly Technology
STOCKHOLM — Telenor has recently unveiled their new product, “Trådløs Sone,” throughout its wireless hotspot network at nearly 400 locations in Norway. One major criterion for the design of the new concept was to create a system which was perceived as simple and flexible to both end-users and Telenor as a service provider. This has lead to many more users per hotspot than in other comparable networks. In addition, thanks to the flexibility of the billing system, the new “Trådløs Sone” product has been designed to also be suitable as a service to businesses, something which has been offered and accepted by Statoil and many of the leading Nordic hotel chains.
Telenor´s hotspot network is managed by the Aptilo Service Management Platform, a system for delivering and billing of broadband services. It provides operators with unmatched flexibility in the way they can design their services while being extremely flexible in terms of payment and authentication options.
Flexible Services Key to Success
Telenor offers a unique mix of payment alternatives: via their mobile or broadband subscriptions, SMS, credit cards, via the hotel bill and with scratch cards. They also have an agreement with other service providers which allows roaming for users who are not Telenor customers. This can be compared to many other WiFi-operators who require subscriptions or only offer credit card payment for time-limited Internet access.
“Aptilo´s products are extremely stable, which has radically reduced the time we need to spend on support and maintenance. This means that we have been able to free valuable time for development of our services,” said Anjali Bhatnagar, Nordic product manager for wireless networks.
Anjali Bhatnagar also said, “Thanks to the centralised architecture of the Aptilo platform, new hotspots and services can be introduced quickly, which radically reduces the time required for a new wireless zone to become profitable.”
Telenor and Aptilo have for many years worked together on Telenor´s WiFi-venture and the launch is a result of a very successful collaboration on new services and functionality.
“We see the launch as a very strong acknowledgement of our ability to help and offer operators with large networks an upgrade of their current service platforms, in order to improve their ability to meet customer demands for new services,” said Zakaria Bennani, Project Manager at Aptilo Networks.
More than six years of technical development of the three core products: Aptilo Service Management Platform, Aptilo Service Portal and Aptilo Access Controller, has resulted in a feature rich and flexible system which suits everyone from local Internet providers to nationwide telecom operators and other broadband providers.
Hillary Call, Public Relations Manager
Aptilo Networks AB
P: (917) 414-9262